Document management, also known as content management, is the systematic approach to digitizing, storing, managing, and retrieving documents. All organizations, regardless of size, must manage two types of data:
Document management solutions provide tools that allow you to capture, route, store, manage, and archive your unstructured data in a very secure way. Document management solutions allow you to manage this unstructured data by storing it in a single repository and linking it together by one or more “keys” (e.g., customer number, employee ID). It can then be quickly and easily accessed—by authorized users only—either directly from within the document management system, or through one or more of your organization’s software applications.
A well-designed document management solution can significantly lower operational costs and improve the efficiency with which documents and other electronic content are handled. The customers we have worked with have reported the following benefits: